Advanced Inbound Routing
You can now configure numbers to route to multiple destinations, of multiple types, simultaneously as well as configure time of day routing, all at network level via our straightforward API. Our API...
View ArticleDefault inbound routing
Further to yesterday’s announcement regarding Advanced Inbound Routing, you can now configure the same set of features as a default configuration for your account. In this way, any numbers on your...
View ArticleAdvanced Inbound Routing and Mobile
As the new guy on the Simwood team (it was officially my first day today) I wanted to make a short blog post to show you something that I’m very excited about and possibly answer one of the many...
View ArticleIntelligent Caller Rejection – Protect your customers from nuisance calls
Unlike some competitors, Simwood has no tolerance for nuisance calls being made from our network, but unfortunately our customers continue to receive them coming in. Today we’re pleased to announce the...
View ArticleOur VoIP Fraud Presentation at Kamailio World 2014
We had the pleasure of speaking at the Kamailio World conference in Berlin regarding our VoIP Fraud research. Below is the video of our talk. We continue to work hard to keep our customers safe and...
View ArticleSimwood at ClueCon
We’ll be at ClueCon in Chicago August 4-7th. Simon Woodhead will be presenting there, building on our previous fraud presentations. We spoke at both LINX and Kamailio World earlier this year about our...
View ArticleAn update on Simwood Mobile
First of all, let us apologise for the lack of updates recently; we’ve been very busy behind the scenes bringing all the necessary components together to launch what we believe will be the most...
View ArticleSIP Extensions
In addition to our powerful API we offer a number of features that work alongside it which are implemented in the SIP protocol itself, as custom headers sent in the initial INVITE from your equipment,...
View ArticlePorting Desk – Christmas Hours
The porting desk will be closed for Christmas from Friday 19th December to Monday 5th January. Please note that no orders will be processed and no ports will be scheduled to complete during this time...
View ArticleTrunk Balances, Porting and other API Improvements
We’ve just released the latest version of our API Documentation, and it includes many new features which you’ll also find in the latest release of the portal. Trunk Balances Due to popular demand,...
View ArticleCodec handling – important technical change
This is an important change which may break your inbound call routing if you have misconfigured certain things. We recommend you check ASAP, and certainly before August 31st, if you are affected by the...
View ArticleImportant: Mandatory Caller ID
We’ve blogged before about the importance of sending valid caller ID on all calls, and warned that we will begin rejecting call attempts with invalid CLI. Simwood is committed to reducing misuse of...
View ArticleSIP Signalling – TCP or UDP ?
There seems to be a popular misconception that SIP is a UDP protocol, whereas some of our new services, such as the SIP Registration Proxy and our Mobile SIM Registration, both require TCP signalling....
View ArticleCLIs and Billing Reconciliation
by Ross McKillop Some of you may think I rant about nothing other than CLI from reading this blog however, as my colleagues would confirm, I rant about plenty of things. However, our support team...
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Real-time threat analysis
We have released a new feature to the portal – you can now see real-time and historic security events, both on our honeypot and earlier stage probes around our network. You can view these over your...
View ArticleApplying our fraud controls
Chris has produced a short video demonstrating how you can configure our most common fraud controls:
View ArticleNew IP Addresses
As part of continued improvements to our network we are introducing some new IP addresses for SIP signalling traffic in London, Manchester, and Slough from 23rd August 2016 Please see our revised...
View ArticleSimwood Help Centre
We are pleased to announce the launch of a brand new Simwood Help Centre for our customers. The new Simwood Help Centre has now replaced the old Knowledgebase and should be your first point of...
View ArticleCall Forwarding and Trunks
By popular request, it is now possible to associate the outbound leg of a forwarded (NTS) call with a trunk. We’ve long enabled a number to be associated with an inbound trunk for billing purposes,...
View ArticleMobile Number Porting 2016/17
Please note that over the Christmas and New Year period the following changes apply to Mobile Number Portability (MNP) requests. New porting requests received between Friday 23rd December and Wednesday...
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